The Guardian reported in recent days some details on a new Forrester study that also estimates the impact that robotics will have on the world of the US labor between now and 2021. The data is immediately evident, and in a manner rather disturbing.
It is that according to this research in just five years, 6% of the US workforce could be eroded due to the replacement of professionals in meat or bones with intelligent machines, whose greater efficiency and lower operating costs which are elements that will increasingly be coveted by big business.
The assumptions made by Forrester study refers not only to those independent robots or drones operating for years in assembly lines but also to those who move down and remove goods in warehouses in the logistics industry. Not to mention here is the chatbot that exploits artificial intelligence and natural language understanding to interact with users in flesh and bones and provide information or manage troubleshooting.
The reduction of 6% of the reported workforce in research is also explained by an immediate future in which robots and generally the AI massively replace the human element in the transport sector. Just think of the Uber taxi, trucks for freight and public transport in the coming years will be equipped with autonomous driving systems that render useless the presence of a human driver.
And what about the chatbot as mentioned earlier? Facebook hopes to exploit more and more massively in AI, and that means that there will be no need of a natural person as a salesman or a receptionist to respond to user requests. It is also to say nothing of those advanced AI systems that can write news or independently articles for the media sector making it unnecessary in many cases the work of a journalist.
It is true that we are talking about estimates and assumptions that do not take account of any government plans to combat the problem nor of a likely slowdown in the development of these technologies, which could lead to the achievement of that 6% not in five years but among much more.
It remains clear, however, like those of robotics and artificial intelligence is topics destined to return more and more to the fore and to change the way we live and work fundamentally.